Need the instructions for a product bought from HCS Gadgets? Use this page to request the manual or assembly information for your exact model and version.
Request a product manual or setup help
What to include in your request
- The product name and exact model number from the product label or order confirmation.
- Your order number, if available, to help us identify the supplied model.
- A clear photo of the model label or the part you need help with.
- Whether you need assembly, operation, care or replacement-part instructions.
Our support team can check which instructions are available for your version. Instructions for a similar-looking model may differ, so please confirm the model before following another product's guide.
Find your product family
- Hoverboard and hoverkart bundles — include the hoverboard model and the kart attachment details.
- R1 hoverkart — include the frame version and the hoverboard it will be used with.
- Electric scooters — include the model shown on the scooter's identification label.
- Home & Garden and Gadgets & Gifts — include the model or product name and the part of the setup you need help with.
Before ordering a replacement part
Check compatibility with your exact model and version. Browse Parts & Accessories, or contact us with the product and part details before ordering if you are unsure.
Other useful help
- Buying Guides for choosing a product and checking compatibility.
- Safety & certification information for model-specific document requests.
- FAQs for general shopping questions.
- Warranty Information and Shipping & Returns for after-sales support.